Refund policy
Digital Products Refund Policy
Yibadaiti sells digital video courses and downloadable learning materials. No physical products are shipped.
Because digital content is delivered electronically, purchases are generally non-refundable once access has been granted or a download link has been delivered. We will review refund requests in the following situations:
- You were charged more than once for the same order.
- You did not receive access to the purchased content and we could not resolve the issue.
- The digital product is materially different from its description on the product page.
- The file is defective and we cannot provide a working replacement.
Please contact guoweinan616@outlook.com within 14 days of purchase and include your order number and a description of the issue. Approved refunds are returned to the original payment method. Processing time depends on the payment provider.
This policy does not limit any rights you may have under applicable consumer protection laws.